At Oakland HiFi, your privacy is our priority. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website www.oaklandhifi.com (the “Site”).

1. Information We Collect

When you visit our Site, we may collect the following information:

a. Personal Information

Name

Email address

Shipping and billing addresses

Phone number

Payment details (processed securely via third-party providers)

b. Technical Data

IP address

Browser type and version

Time zone setting

Device type and operating system

c. Usage Data

Products viewed or searched for

Page response times

Interaction data (clicks, scrolls)

2. How We Use Your Information

We use your data to:

Process and fulfill orders

Communicate with you about your order, support requests, or promotions

Improve our Site and shopping experience

Detect and prevent fraud

Comply with legal obligations

3. Sharing Your Information

We may share your information with:

Service Providers: Such as payment processors, shipping carriers, and customer service tools

Legal Authorities: If required by law or to protect our legal rights

Business Transfers: In the event of a merger, sale, or acquisition

We do not sell your personal information to third parties.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings. However, disabling cookies may limit certain functionalities on our site.

5. Data Security

We implement industry-standard security measures to protect your information. While no system is 100% secure, we strive to use commercially acceptable means to safeguard your data.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request corrections or updates

Request deletion of your data

Opt out of marketing communications

To exercise these rights, contact us at [email protected].

7. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.